From a Spark to a Symphony
How We Prioritise People for Growth
Our journey began in Glasgow with a modest 20,000 sq. ft facility. Since then, we’ve been on a continuous learning journey, fostering a culture of innovation where every team member’s contribution is valued. Our mission? To create a perfect symphony between People, Technology, and Process.
We believe that by empowering our staff and providing them with the right tools, we can create an exceptional customer experience. This people-centric approach has fuelled our growth, allowing us to expand from a single facility to over 125,000 sq. ft across 3 locations in just a few years.
Co-founder & Managing Director
Rukhsar Ahmed
My professional journey began with a Strathclyde Business School MBA and a solid foundation in corporate and entrepreneurial endeavours. In 2012, I crossed paths with Cain, and our collaboration led to a deep dive into the warehousing and distribution industry. By 2016, we recognized a significant gap in the market for dedicated ecommerce technology and process-driven order fulfilment solutions. Together, we embarked on a mission to create a premier order fulfilment business, and Green Fulfilment was born.
Co-founder & Operations Director
Cain Fleming
Our partnership began in 2012 when I was a client of Rukhsar’s. With my background in online marketing, particularly eCommerce, we identified a need for a more efficient and sustainable order fulfillment solution. During a national project that combined my expertise with a nationwide campaign, we realized the potential to create a specialized service. In 2016, we decided to concentrate solely on eCommerce order fulfilment and embarked on the journey to establish Green Fulfilment.
Award Winning Company
Beyond Awards: Building Success with Our Customers
While awards and recognition are great (including being profiled by the Times!), our true measure of success lies in staying true to our founding principle: the human touch in a tech-driven world. Our customer service consistently receives top ratings, a testament to this philosophy.
We’re fuelled by the growth of our customers. Together, we’re not just building successful businesses, we’re doing it sustainably. This collaborative approach, paired with our commitment to Sustainable Green practices, is the gold standard for us.
Your Green Partner in Growth
Building Relationships for Success
At Green Fulfilment, we believe in genuine partnerships. We leverage technology and smart processes, but it’s our people who make the difference. We know that relationships matter – that’s why we prioritise building connections with our customers, employees, and suppliers.
This commitment to people and sustainability fuels our mission: delivering exceptional customer experiences while striving to be Net Zero Carbon. We continuously eliminate non-recyclable waste and environmentally harmful practices.
Together, let’s grow your business and our planet’s future.
Meet some of the team
Co-founder & MD
Co-founder & COO
Senior Account Manager
FC Manager
Deputy FC Manager
Key Account Manager
Goods In Supervisor
Picking Supervisor
Apprentice Trainee
Your Green Partner in Growth
“Your Green Partner in Growth” isn’t just a tagline, it’s our unwavering mission. We empower eCommerce businesses to achieve sustainable growth through a collaborative partnership model. Our success is intertwined with yours – we grow together as you delight your customers.
This focus on partnerships and sustainability fuels everything we do. By delivering on our core values, we’re making this mission a reality.
Our Core Values: Living Green, Leading the Way
Sustainable Focus
Unwavering Transparency
Relentless Improvement
People-Centric Approach
From Spark to Success: Our Growth Story
- 2016
Scotland’s First Ever Dedicated 3PL Fulfilment Centre
Begin journey in our 20,000 sq. ft facility
- 2017
Scrapped Plastic Bags and Increased our Recycling to 98%
A major review of our processes and purchasing saw us eliminate the majority of plastics from our outbound supply chain.
- 2018
Became Greener
Rebranded to Green Fulfilment to offer sustainable fulfilment services. Replaced multiple plastic packaging products with paper Hit the target 50% growth in revenues
- 2019
Saved Paper
Went partially paperless by introducing wireless handheld device based operation Second Fulfilment Centre live in Glasgow
- 2020
Hit a Century
Third facility opened 62,000 sq. ft total footprint now over 100,000 sq. ft
- 2021
Launched our Green Print for 2021
We aim to use the best green business practises as a sustainable company causing minimal impact to the earth and we will endeavour to transform our supply chain. Read more about our‘Green Print’ Featured in Times News as a Rising Star in amongst SMEs.
- 2022
Green Portal Launched
Our new technology platform goes live with single platform for clients to access all information Nominated as E&Y Entrepreneur of Year
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